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Privacy Policy

Pier View Accounting Ltd

Who we are

We are Pier View Accounting Ltd, a UK-based accounting and bookkeeping practice registered in England and Wales (Company Number: 16072278). Our website address is: https://pierviewaccounting.co.uk. We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.

What personal data we collect and why we collect it

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. Their privacy policy is here: https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from those images.

Cookies

We use cookies to enhance your experience. If you leave a comment, you may opt in to saving your name, email and website in cookies. These last for one year.

Temporary cookies may also be set when logging in or editing articles. These are not used to store personal data and expire within set timeframes.

Embedded Content

Articles may include embedded content (e.g. videos, images). Embedded content behaves in the same way as if you had visited that external site directly, which may collect data and use cookies independently.

Analytics & Site Usage

We may use website analytics tools to help us understand how visitors use our site and improve our services. This data is aggregated and anonymised where possible.

Who we share your data with

We do not sell or share your data with third parties for marketing purposes. We may share your data:

  • With HMRC or other authorities, where legally required

  • With software providers such as FreeAgent, Microsoft 365, and Veriphy (for ID verification), as part of delivering our services

  • With regulators such as the ICB if a complaint or review is required

All third-party tools we use are UK or EU-based and GDPR-compliant.

How long we retain your data

We retain data only as long as necessary to deliver our services, meet our legal obligations, or comply with regulations.

For accounting clients, this is typically 6 years after the end of the relevant tax year. For website comments or contact form submissions, data is stored for up to 12 months unless otherwise required.

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Ask for corrections to inaccurate data

  • Request deletion of your data (where we are not legally required to retain it)

  • Lodge a complaint with the ICO if you believe your data has been mishandled

To exercise these rights, email us at [email protected].

How we protect your data

  • We store client and visitor data using encrypted services such as Microsoft 365, OneDrive, and FreeAgent

  • All devices used to access client data are secured with multi-factor authentication (MFA)

  • We restrict access to client data to authorised personnel only

Where your data is stored

  • Website and communication data is stored on servers located in the UK and EU

  • Client accounting data may be stored in FreeAgent (data centres in Ireland), compliant with EU GDPR standards

  • ID checks may use trusted third-party providers such as Veriphy, who meet UK AML regulations

Contact Us

If you have questions about this policy, or how we use your data, please contact:

Pier View Accounting Ltd
1 Longacre, Clevedon, BS21 7YX
Email: [email protected]
Phone: 0117 XXX XXXX

This policy is reviewed regularly to ensure compliance with UK GDPR and ICB regulatory standards.

Last updated: 1st April 2025