Privacy Policy
Who we are
We are Pier View Accounting Ltd, a UK-based accounting and bookkeeping practice registered in England and Wales (Company Number: 16072278). Our website address is: https://pierviewaccounting.co.uk. We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.
What personal data we collect and why we collect it
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. Their privacy policy is here: https://automattic.com/privacy/.
Media
Cookies
We use cookies to enhance your experience. If you leave a comment, you may opt in to saving your name, email and website in cookies. These last for one year.
Temporary cookies may also be set when logging in or editing articles. These are not used to store personal data and expire within set timeframes.
Embedded Content
Articles may include embedded content (e.g. videos, images). Embedded content behaves in the same way as if you had visited that external site directly, which may collect data and use cookies independently.
Analytics & Site Usage
We may use website analytics tools to help us understand how visitors use our site and improve our services. This data is aggregated and anonymised where possible.
Who we share your data with
We do not sell or share your data with third parties for marketing purposes. We may share your data:
- With HMRC or other authorities, where legally required
- With software providers such as FreeAgent, Microsoft 365, and Veriphy (for ID verification), as part of delivering our services
- With regulators such as the ICB if a complaint or review is required
All third-party tools we use are UK or EU-based and GDPR-compliant.
How long we retain your data
We retain data only as long as necessary to deliver our services, meet our legal obligations, or comply with regulations.
For accounting clients, this is typically 6 years after the end of the relevant tax year. For website comments or contact form submissions, data is stored for up to 12 months unless otherwise required.
Your rights
You have the right to:
Request a copy of the personal data we hold about you
Ask for corrections to inaccurate data
Request deletion of your data (where we are not legally required to retain it)
Lodge a complaint with the ICO if you believe your data has been mishandled
To exercise these rights, email us at [email protected].
How we protect your data
We store client and visitor data using encrypted services such as Microsoft 365, OneDrive, and FreeAgent
All devices used to access client data are secured with multi-factor authentication (MFA)
We restrict access to client data to authorised personnel only
Where your data is stored
Website and communication data is stored on servers located in the UK and EU
Client accounting data may be stored in FreeAgent (data centres in Ireland), compliant with EU GDPR standards
ID checks may use trusted third-party providers such as Veriphy, who meet UK AML regulations
Contact Us
If you have questions about this policy, or how we use your data, please contact:
Pier View Accounting Ltd
1 Longacre, Clevedon, BS21 7YX
Email: [email protected]
Phone: 0117 XXX XXXX
This policy is reviewed regularly to ensure compliance with UK GDPR and ICB regulatory standards.
Last updated: 1st April 2025
